Course Objectives

This The 8D (Discipline) problem-solving process is a detailed, team-oriented approach to solving critical problems. The goals of this method are to find the root cause of a problem, develop containment actions to protect customers and take corrective action to prevent similar problems in the future.

Prerequisites

There are no entry requirements for this course, although for food industry personnel this course is best completed with the other online food safety and HACCP Refresher for a more complete understanding of discipline RCA to maintain Food Safety in the workplace.

Who Should Enroll?

This course is designed for a range of personnel involved in management systems teams, QA management and that personnel responsible for incident investigation and audits.

Key Session Topics

Upon successful completion of this course, participants should be able to:

Explain the basics of the Root Cause Analysis process
Explain the benefits of identifying and treating the underlying causes of problems
Describe the process steps to analyze and investigate the root cause
Explain the tools used to conduct the Root Cause Analysis
Describe the process to create and implement corrective and preventive action plans for identified root causes
Identify the appropriate practices for monitoring, verifying and recording of corrective actions

After the training, you will be able to
Understand how 8D RCA is applied to find the root cause

Certificate of Attendance

A fee of $75 is required to attend this course. All students will receive a Certificate of Attendance upon successful completion of a short quiz. Participants can print their own Certificate of Achievement.